(416) 897 4790 info@shernis.ca
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Frequently Asked Questions (FAQs)

Please click here to view our shipping policy.

Yes, we do!. Please click here for more information.

Once your order is placed, we are neither able to make adjustments to the products in the order nor the size, quantity, etc. of those items. Please email us at info@shernis.ca if you made a mistake on your order and we will work with you to get your intended items.

No. All credit card information is processed securely by Shopify Payments. The Canadian Food Company does not store⁠—and cannot access⁠—your credit card information. In addition to all major credit cards, we also accept Apple Pay and Google Pay. We use two-factor authentication to enhance the security of every transaction.  Orders are charged in full at the time of purchase.

For health and legal reasons, the Canadian Food Company is unable to accept returns or exchanges on food items. However, we want you to be happy with your purchases. Please click here to learn more.

Spices should be stored in airtight containers. Our bags are good if they are properly stored. Air, heat, and light are the enemies of fresh spices. A dark cabinet or drawer will do. The worst place to keep your spices is above the stove because heat from the oven will destroy essential oils in the spices.

Contact us! You can reach us by phone or email. Click here for contact information.

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